I’ve got you.
Found a bug, have a question, or just want to tell me what Nightjar should do next? Write to me. I read every message.
For technical problems, include your iPhone model, iOS version, and Nightjar version. Please leave private notes out of screenshots.
Start here.
The quickest routes to the right place.
Common questions.
The things most likely to get you unstuck without waiting for me.
Is my data private?+
Yes. Nightjar does not require your name, email, or an account. Private notes and other sensitive fields are encrypted on your iPhone. If you choose iCloud Backup, the encrypted copy lives in the private database of your personal iCloud account. Apple Health sleep data is read on-device and is never stored or backed up by Nightjar.
Nightjar uses limited pseudonymous product analytics, but never sends your raw notes, Health data, Apple ID, email, or advertising identifiers. See the Privacy Policy for the full boundary.
How do I back up or restore my Nightjar data?+
Open Profile → iCloud Backup, turn on Back up with iCloud, and use Back Up Now before changing devices. On another device, sign in to the same Apple ID with iCloud Keychain enabled, install Nightjar, and enable iCloud Backup.
Jars, private notes, favourites, preferences, and ratings can be included. Downloaded audio and Apple Health sleep data are not. If iCloud Backup was never enabled before the app or local data was deleted, I cannot recover that data for you.
How do I cancel a subscription?+
Open iPhone Settings → Apple ID → Subscriptions, select Nightjar, and follow Apple’s cancellation controls. Deleting the app does not cancel a subscription. Billing and refunds are handled by Apple.
How do I restore a purchase on a new iPhone?+
Make sure the new iPhone uses the same Apple ID as the original purchase. In Nightjar, open Profile → Subscription and tap Restore purchases. A network connection is required. If no active subscription appears, check Apple’s Subscriptions screen and then email [email protected].
A story will not start or download. What should I try?+
Check your internet connection, close and reopen Nightjar, and try the story again. The first play needs a connection unless the story is already available offline. If audio still does not start, raise the media volume and check whether sound is being sent to headphones or another AirPlay device.
You can clear downloaded story files under Profile → My Data without deleting your jars or private notes, then download the story again.
Why are my reminders not appearing?+
Open Profile → Notifications and confirm the reminder and time are enabled. Then open iPhone Settings → Notifications → Nightjar and allow notifications. Focus modes and Scheduled Summary can also delay a reminder.
Why is last night’s sleep missing?+
Open Profile → My Data and connect Apple Health, then make sure the sleep section is enabled under Profile → Home Screen. Nightjar can only show asleep duration that is already present in Apple Health.
Apple does not tell apps whether read access was declined, so an empty result can also mean there is no recent sleep sample available. Nightjar reads the value only while the app is open and never stores or uploads it.
How do I delete my Nightjar data?+
Open Profile → My Data → Delete all Nightjar data to erase notes, jars, playback history, settings, downloads, and the local encryption key from that iPhone. If iCloud Backup was enabled, remove the cloud copy separately under Profile → iCloud Backup → Delete backup from iCloud.
Data deletion does not cancel an App Store subscription.
How should I report a bug?+
Email [email protected] with what you expected, what happened instead, and whether it happens every time. Include your iPhone model, iOS version, and the Nightjar version shown in the app’s About page.
A screenshot or short screen recording helps, but please cover or remove private notes and other personal information first.
Still stuck?
I’m Jugal—the person who built Nightjar and the person reading support. Send me the details and I’ll take a look.
Email Jugal